Telesales / Admin Role at Salcombe Brewery

We’re recruiting for a highly motivated and organised person to join our office team at Salcombe Brewery for Telesales and general admin. Please see further information below and if you’re interested email your CV to

Job Type: Telesales/Admin
Job Salary: £19,000 – £22,000
Job Location: Salcombe Brewery, Estuary View, Kingsbridge, Devon, TQ7 4BL
Start Date: June 2021
Job Share is an option
Reporting to: Commercial Director

The role requires somebody with telesales experience and an excellent telephone manner. The role will also involve general office administration tasks working closely to support the Office Manager. This is a great opportunity to join the business as it enters an exciting stage of growth.

Role & Responsibilities:

*To manage and grow our current customer database for direct ‘local’ sales
*To support the Free-trade sales team by contacting prospects and organising meetings with potential new customers
*Receive incoming orders by phone from all customers
*Carry out targeted telesales calls into take home and national customers as required
*Ensure that all outgoing sales order calls are made in line with customer contact plans
*To follow up with lost and lapsed stockists to regain the business
*Maintain and keep up-to-date all records within Brewman CRM
*Liaising with distribution to ensure maximum efficiency on deliveries
*To handle and resolve incoming customer enquiries
*Complete other office support tasks as requested by the Office Manager

Skills Required:

*Excellent customer service skills
*Telesales experience is essential
*Strong Team working
*Organised and professional
*Passionate about beer
*Strong IT and numerical skills

To apply, email your CV to